Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 29.0.1 Cannot view download in progress, nor access downloads via browser

mightylcanis
mightylcanis
more options

I am running Firefox 29.0.1 in a Windows OS. Up until a few days ago, the grey arrow (green when downloading) worked fine, dropped down a menu that showed recent downloads, and allowed me to access them. Now I find I cannot do this. I would prefer to use the native "download button", but am open to suggestions if this is not possible.

I am running Firefox 29.0.1 in a Windows OS. Up until a few days ago, the grey arrow (green when downloading) worked fine, dropped down a menu that showed recent downloads, and allowed me to access them. Now I find I cannot do this. I would prefer to use the native "download button", but am open to suggestions if this is not possible.

Chosen solution

You can check for problems caused by a corrupted localstore.rdf file.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Read this answer in context 👍 1

All Replies (2)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Suluhisho teule

You can check for problems caused by a corrupted localstore.rdf file.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
mightylcanis
mightylcanis Mwenye swali
more options

This solved my problem. Thank you for taking the time out of your day and the consideration to help resolve my issue, I appreciate it.