Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Pages will not load

  • 4 majibu
  • 3 wana tatizo hili
  • 4 views
  • Last reply by FredMcD

more options

I disabled ipv6 and dns prefetching and I cleared all data from the browser and from Ccleaner. I also disabled add ons 1 by 1. What happens is that I click a link and it will just freeze and then I will click the X to stop it from loading and the entire page will just turn white. Then I have to press enter in the URL for it to actually load the page.

I disabled ipv6 and dns prefetching and I cleared all data from the browser and from Ccleaner. I also disabled add ons 1 by 1. What happens is that I click a link and it will just freeze and then I will click the X to stop it from loading and the entire page will just turn white. Then I have to press enter in the URL for it to actually load the page.

All Replies (4)

more options

also sometimes when I am navigating the webpage, the little circle will still be loading and things won't work right.

more options

BUMP!!!!!!!!!!!!!!!!!! come on guys this is frustrating

more options

Hi,

The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers.

If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.

more options

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart