Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I display a listing of installed add-ons and extensions capable of printing or text capture?

  • 5 majibu
  • 1 ana tatizo hili
  • 8 views
  • Last reply by FredMcD

more options

When there are issues with website login or display involving FF (but not IE) and I contact a particular site for technical assistance, a consistent request in response is to provide them with information on the add-ons and extensions installed in my version of FF -- how do I generate a simple listing with comparable information to the 'about:addons' tab that FF will open, but in text or some other format which can be highlighted and captured to cut-and-paste into an e-mail or online form in response to that basic request from the sites' help desk?

When there are issues with website login or display involving FF (but not IE) and I contact a particular site for technical assistance, a consistent request in response is to provide them with information on the add-ons and extensions installed in my version of FF -- how do I generate a simple listing with comparable information to the 'about:addons' tab that FF will open, but in text or some other format which can be highlighted and captured to cut-and-paste into an e-mail or online form in response to that basic request from the sites' help desk?

Chosen solution

Okay -- now have both cor-el and Fred's input with the referenced add-on installed, and have responded to the latest request from Livefyre's tech help (I'll see if they can resolve the Slate login issue at some point). Guess this particular topic can be marked as "solved".

Read this answer in context 👍 0

All Replies (5)

more options

The troubleshooting information page (about:support or Help > Troubleshooting Information) has a list of the installed extensions that you can select and copy to the clipboard and paste.

more options

Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for what you want.

One of them is; Copy Extensions to Clipboard {web link} Kopiert eine Auflistung aller installierten Add-ons, Plugins und Themes in die Zwischenablage Copies a list of all installed add-ons, plugins and themes to clipboard

more options

Thanks very much -- I wasn't aware of the option or else I wouldn't have posted the question.

However, while it lists the extensions in a form that can be cut-and-pasted, there is no similar listing for the plugins -- any way to get that information in a comparable manner?

more options

Suluhisho teule

Okay -- now have both cor-el and Fred's input with the referenced add-on installed, and have responded to the latest request from Livefyre's tech help (I'll see if they can resolve the Slate login issue at some point). Guess this particular topic can be marked as "solved".

more options

I checked. The plugin list is at the bottom of the Copy Extensions report. Using the add-on, it copies the information to your clipboard. Just open a txt file, and paste it in.