Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My in-box shows 6 unread messages but I can't open them. They must be current. How do I open them?

more options

From 13.30 on 20/8/14 until 0930 on 21/08/14 I received 6 messages according to the " in box" which I cannot download. I know at least 2 are not spam. I have received emails satisfactorily since

From 13.30 on 20/8/14 until 0930 on 21/08/14 I received 6 messages according to the " in box" which I cannot download. I know at least 2 are not spam. I have received emails satisfactorily since

Chosen solution

How big are those messages? Perhaps they are taking too long to download. If you have access to a web interface to those same messages, you may be able to preview/delete them or deal with them otherwise.

You can add the size column by clickling on the icon at the end of the columns heading, at the right.

Read this answer in context 👍 0

All Replies (1)

more options

Suluhisho teule

How big are those messages? Perhaps they are taking too long to download. If you have access to a web interface to those same messages, you may be able to preview/delete them or deal with them otherwise.

You can add the size column by clickling on the icon at the end of the columns heading, at the right.