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Shockwave flash is crashing as soon as I start playing anything online. And if the video somehow plays, it crashes as soon as I try to watch fullscreen. Help

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  • Last reply by James

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I am using Firefox 34 and shockwave player 16. Both are the most recent updates available. But shockwave player crashes as soon as I try to watch any video online. I hAve tried all the suggestions in Adobe and mozilla forums but nothing helps. Recently, I cannot even watch the video fullscreen. A window pops up saying security error #2152: media cannot be played fullscreen. Earlier this was occasional but now it is regular and every time I try the same happens. I have tried creating profile and restarting firefox. The hardware acceleration mode is unchecked and firefox is running in safe mode. Real player is also disabled. Please help.

I am using Firefox 34 and shockwave player 16. Both are the most recent updates available. But shockwave player crashes as soon as I try to watch any video online. I hAve tried all the suggestions in Adobe and mozilla forums but nothing helps. Recently, I cannot even watch the video fullscreen. A window pops up saying security error #2152: media cannot be played fullscreen. Earlier this was occasional but now it is regular and every time I try the same happens. I have tried creating profile and restarting firefox. The hardware acceleration mode is unchecked and firefox is running in safe mode. Real player is also disabled. Please help.

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Try these steps: http://mzl.la/MJCpZW It includes resetting zoom and disabling hardware acceleration.

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Note that Shockwave Flash player and Shockwave (director) player are not the same thing. In this case you are referring to the Flash Player.

http://www.adobe.com/products/flashplayer.html http://www.adobe.com/products/shockwaveplayer.html