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Can't connect to smtp server

  • 1 jibu
  • 4 wana tatizo hili
  • 13 views
  • Last reply by jc6828

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Thunderbird worked fine yesterday however when trying to send a message this morning it says it can't connect to the smtp server and to put in my password which I did - but it makes no difference.

Thunderbird continues to work fine on my wifes computer and if I login to virgin media I can send a message from there, but still from my computer it will not send and I get the same error.

I have tried completely restarting my computer and thunderbird but it makes no difference

Thunderbird worked fine yesterday however when trying to send a message this morning it says it can't connect to the smtp server and to put in my password which I did - but it makes no difference. Thunderbird continues to work fine on my wifes computer and if I login to virgin media I can send a message from there, but still from my computer it will not send and I get the same error. I have tried completely restarting my computer and thunderbird but it makes no difference

Chosen solution

OK folks, it has jujst started working again- what on earth is going on here as my wife's has been sending all morning OK but mine has just started a couple of minutes ago - and they are both to the same smtp!

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Suluhisho teule

OK folks, it has jujst started working again- what on earth is going on here as my wife's has been sending all morning OK but mine has just started a couple of minutes ago - and they are both to the same smtp!