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Please advise how to fix the problem of accessing emails via Thunderbird. I can send emails but not receive them. The message says my inbox is full, but it is n

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  • Last reply by Toad-Hall

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My inbox is definitely not full. I have already compacted the folder and deleted messages from the server. Please help!

My inbox is definitely not full. I have already compacted the folder and deleted messages from the server. Please help!

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Suggest you try the following:

  • Move all good emails out of the Inbox into other suitable folders.
  • Delete all emails you do not want.

when Inbox is empty:

  • Empty the Deleted and Junk folder.
  • then compact all folders. - File > Compact folders.

It is advisable that the Inbox should be used as an Inbox for incoming mail and not as a general store. As this folder gets a lot of activity you stand less chance of it becoming corrupted and losing emails. See info on maintaining a healthy Thunderbird.

Usually, that message comes from the server. If this is a POP mail account, you can set up to auto delete messages that you delete. Tools > Account Settings > Server Settings for pop mail account

you can choose to download and delete of server:

  • Do not select / uncheck 'Leave messages on server'

Or

  • Select to 'Leave messages on server'

then select what you want deleted: You can select both or either of these:

  • 'For at most xx days' (this will delete off server anything older than the xx days)
  • 'Until I delete them' - this will delete anything you manually delete.
  • click on OK