Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Windows 7 - Firefox Install never completes

  • 1 jibu
  • 2 wana tatizo hili
  • 2 views
  • Last reply by philipp

more options

I am trying to download and install Firefox on a company computer. The install begins but seems to hang in one spot. The screen says "Downloading Firefox, One moment Firefox will launch as soon as the upgrade is complete." It is there in a perpetual state of downloading and never launches.

I am trying to download and install Firefox on a company computer. The install begins but seems to hang in one spot. The screen says "Downloading Firefox, One moment Firefox will launch as soon as the upgrade is complete." It is there in a perpetual state of downloading and never launches.

All Replies (1)

more options

hello JuliaAK, please see if it is working correctly with the full installer instead that can be obtained from https://www.mozilla.org/firefox/all/