Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Please tell me how to get rid of 'Fritz'

  • 1 jibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by guigs

bjb044
bjb044
more options

Hi-every time I open my gmail using firefox I see 'Fritz' on top right hand side

-very concerned as no malware prog. has managed to delete it-your help please

tks

Hi-every time I open my gmail using firefox I see 'Fritz' on top right hand side -very concerned as no malware prog. has managed to delete it-your help please tks

All Replies (1)

guigs
guigs
more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!