Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can you tell me how do I get Firefox to accept my access to ba.com? I work for BA and need to access different sites within BA and it does not let me

  • 3 majibu
  • 3 wana tatizo hili
  • 4 views
  • Last reply by cor-el

more options

Hello I work for British Airways and I can access the 'general site' and parts of the crew sites, but then when I try to search for anything within the sites intranet it says:

Unable to Connect Securely

Firefox cannot guarantee the safety of your data on planetba.baplc.com because it uses SSLv3, a broken security protocol. Advanced info: ssl_error_unsupported_version

I desperately need to access other parts of the BA intranet from my laptop at home as some things I cannot do when at work. Thank you for your help with this.

Hello I work for British Airways and I can access the 'general site' and parts of the crew sites, but then when I try to search for anything within the sites intranet it says: Unable to Connect Securely Firefox cannot guarantee the safety of your data on planetba.baplc.com because it uses SSLv3, a broken security protocol. Advanced info: ssl_error_unsupported_version I desperately need to access other parts of the BA intranet from my laptop at home as some things I cannot do when at work. Thank you for your help with this.

All Replies (3)

more options

hi Diana1964, ssl3.0 encrypted connections can be no longer considered secure since an attack vector against them ("POODLE") has become known. please contact the webmaster in charge of the site and urge them to update their encryption to something contemporary. https://blog.mozilla.org/security/2014/10/14/the-poodle-attack-and-the-end-of-ssl-3-0/

if you want to re-enable ssl 3.0 in firefox you can do that - however keep the consequences in mind, that you will become vulnerable to the attack mentioned above: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named security.tls.version.min. double-click it, change its value to 0 and restart the browser.

more options

Hello Phillip Thank you for your quick reply. Given what you have said, I will contact the webmaster site and see where it takes me. Have a great week/

more options

You can use this extension to enable SSL3 temporarily for a website that needs SSL3.