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Consistently experiencing script error in Bank Of America website

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  • Last reply by cor-el

Mel.Kos
Mel.Kos
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After last update of Firefox 30, experiencing script error in the Bank Of America web site. In the BillPay section consistently get error which greys out the screen momentarily but does not recover correctly. The script is at https://bills.bankofamerica.com/sbp/1001/cf_cp.js. Is this a known problem, and if so, when will it be fixed. This does not happen with Chrome.

After last update of Firefox 30, experiencing script error in the Bank Of America web site. In the BillPay section consistently get error which greys out the screen momentarily but does not recover correctly. The script is at https://bills.bankofamerica.com/sbp/1001/cf_cp.js. Is this a known problem, and if so, when will it be fixed. This does not happen with Chrome.

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cor-el
cor-el
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Edit > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Edit > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window