Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't send message on AT&T - won't connect to server. Anyone else having this issue?

  • 2 majibu
  • 6 wana tatizo hili
  • 7 views
  • Last reply by muschetto

muschetto
muschetto
more options

All of a sudden I can't send messages on my AT&T account. I get a message that Thunderbird cannot connect to server (STMP). Called AT&T and they verified all the settings; I can access my email account on Apple Mail and through Yahoo (AT&T's email provider) yet I cannot send messages on Thunderbird. I can receive but not send.

I did try deleting the account and re-establishing it however that did not help. Anybody else have this issue?

All of a sudden I can't send messages on my AT&T account. I get a message that Thunderbird cannot connect to server (STMP). Called AT&T and they verified all the settings; I can access my email account on Apple Mail and through Yahoo (AT&T's email provider) yet I cannot send messages on Thunderbird. I can receive but not send. I did try deleting the account and re-establishing it however that did not help. Anybody else have this issue?

Chosen solution

Christ1,

Thanks for the advice.

Even setting up a new account didn't work. Despite AT&T's claim that there wasn't an issue with their servers and taking me through a number of steps to see what was causing the issue, it magically disappeared as quickly as it came a couple of hours after all the machinations. So, still don't know what caused it but it's gone.

Read this answer in context 👍 0

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

https://support.mozilla.org/en-US/kb/cannot-send-messages

muschetto
muschetto Mwenye swali
more options

Suluhisho teule

Christ1,

Thanks for the advice.

Even setting up a new account didn't work. Despite AT&T's claim that there wasn't an issue with their servers and taking me through a number of steps to see what was causing the issue, it magically disappeared as quickly as it came a couple of hours after all the machinations. So, still don't know what caused it but it's gone.