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Firefox crashes

  • 2 majibu
  • 2 wana tatizo hili
  • 1 view
  • Last reply by user633449

izalgudchic
izalgudchic
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Even after a clean install and removing values from the registry, I cannot open firefox without it immediately crashing.

Crash ID: bp-c3a26c8c-9b87-4309-8dd5-af2f02150427

Even after a clean install and removing values from the registry, I cannot open firefox without it immediately crashing. Crash ID: bp-c3a26c8c-9b87-4309-8dd5-af2f02150427

Chosen solution

This is a bug that should be fixed in the most recent versions of Firefox, it is concerning that it is showing up still. I'll talk to engineering and see what we can do.

In the meantime, please install Firefox again, and start it up in Safe mode (Hold the Shift key while you start Firefox) and turn off hardware acceleration (Turning off hardware acceleration).

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All Replies (2)

user633449
user633449
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Suluhisho teule

This is a bug that should be fixed in the most recent versions of Firefox, it is concerning that it is showing up still. I'll talk to engineering and see what we can do.

In the meantime, please install Firefox again, and start it up in Safe mode (Hold the Shift key while you start Firefox) and turn off hardware acceleration (Turning off hardware acceleration).

user633449
user633449
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Can you try updating your DisplayLink Driver? http://www.displaylink.com/support/downloads.php should be the download site.