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I can't send file to the trash folder.

lkpcpa
lkpcpa
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I am unable to move emails to the trash folder. I can mark them as trash but then I can't get them to move to the trash folder. I seem to be able to move to another folder but not the trash. It is like it has somehow become locked.

I am unable to move emails to the trash folder. I can mark them as trash but then I can't get them to move to the trash folder. I seem to be able to move to another folder but not the trash. It is like it has somehow become locked.

All Replies (1)

Michael Buluma
Michael Buluma
  • Locale Leader
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Hello lkpcpa

Sorry to hear about your problem. If you cannot delete messages in Thunderbird, it may be caused by a corrupted trash folder. Kindly go through the following article and you'll be able to fix the issue you are having.

http://mzl.la/1ApHx1w

Let me know if you need further assistance

michael