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An Online Banking Platform is requesting me to update firefox to login to my account, please advise

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I am able to Log In but I get an empty screen, I call the support at the bank and they advised to update firefox. Please advise how I can do that

I am able to Log In but I get an empty screen, I call the support at the bank and they advised to update firefox. Please advise how I can do that

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As far as I can see that you are using Firefox 38.0, which is the latest version of Firefox. If you are having trouble with specific site, then try to clear your cache.