Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I've got Win7, Firefox 41.0.2. Things get hung up when I go to "Addons", "Check to see if your plugins ..."New tab opens to "Check Your Plugins", but just spins

  • 1 jibu
  • 2 wana tatizo hili
  • 11 views
  • Last reply by FredMcD

kbro11ff
kbro11ff
more options

The new tab opens to "Plugin Status", but jusr spins, doesn't show status???

The new tab opens to "Plugin Status", but jusr spins, doesn't show status???

All Replies (1)

FredMcD
FredMcD
more options

Does this link work? Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape "9.5.5" Adobe PDF Plug-In For Firefox and Netscape 11.0.03
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Adobe PDF Plug-In For Firefox and Netscape: Adobe Reader Version 2015.009.20069 Note: McAfee Security is offered in the download.