Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Able to download the Adobe Flash Player to Firefox, but unable to intsall?

  • 5 majibu
  • 2 wana tatizo hili
  • 2 views
  • Last reply by Griz79

more options

I was able to download Adobe Flash Player to Firefox, but for some reason, when I double click on the file, the run window doesn't populate so I can install it on Windows. I have already uninstalled the old Adobe Flash Player. When I click on the Flash Player download, Windows shows the following message: "flashplayer20_a_install.exe" is an executable file. When I click okay to open, still nothing. Solutions?

I was able to download Adobe Flash Player to Firefox, but for some reason, when I double click on the file, the run window doesn't populate so I can install it on Windows. I have already uninstalled the old Adobe Flash Player. When I click on the Flash Player download, Windows shows the following message: "flashplayer20_a_install.exe" is an executable file. When I click okay to open, still nothing. Solutions?

All Replies (5)

more options

Have you tried rebooting the computer.

more options

The Flash downloads I have have plugin in the saved file name. As in install_flash_player20_plugin.exe.

flashplayer20_a_install.exe That a might be the ActiveX version of Flash that would be used by Internet Explorer and not any other web browsers. If you download Flash thru IE, you'll get the version for IE and not for Firefox, Chrome, or Opera.

Get the correct Adobe installer for Firefox from here: https://www.adobe.com/products/flashplayer/distribution3.html Select the Windows > Plugin-based browsers - the EXE version.

Make sure that you close Firefox before running the Flash installer - Adobe requirements for installing Flash.

more options

Have tried both re-booting and install_flash_player20_plugin.exe., with the same result: the download is successful, but run window doesn't appear, after double-clicking on the downloaded file. End result, still unable to install Adobe Flash Player.

more options

What programs are protecting your system?

Start your Computer in safe mode with networking.

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Now try the installer.

more options

Sorry, tried safe mode, didn't seem to work either.