Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can’t remove a deactivated add-on by Firefox

Benjamin_BT
Benjamin_BT
more options

Hi Firefox Support Two add-ons were disabled by Firefox without my doing because of verification. Those two add-ons i have not been able to delete, they are listed as disabled.

My web browser language is in Danish, as you can see on the attached picture.

Looking forward to the reply Benjamin BT

Hi Firefox Support Two add-ons were disabled by Firefox without my doing because of verification. Those two add-ons i have not been able to delete, they are listed as disabled. My web browser language is in Danish, as you can see on the attached picture. Looking forward to the reply Benjamin BT

Chosen solution

Try the methods described here: https://support.mozilla.org/en-US/kb/cannot-remove-add-on-extension-or-theme

Read this answer in context 👍 2

All Replies (2)

p345adx
p345adx
more options

Suluhisho teule

Try the methods described here: https://support.mozilla.org/en-US/kb/cannot-remove-add-on-extension-or-theme

Benjamin_BT
Benjamin_BT Mwenye swali
more options

Thank you p345adx, my problem is solved.