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captcha box not showing!! tried other posts

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  • Last reply by cor-el

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i have a security website i log into with a captcha box. it does not work but when i go into safe mode it works? ive allowed all exceptions, ive cleared cache, ive cleared cookies. any other ideas what it could be?

i have a security website i log into with a captcha box. it does not work but when i go into safe mode it works? ive allowed all exceptions, ive cleared cache, ive cleared cookies. any other ideas what it could be?

All Replies (3)

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Hey there Michaelw6,

Thanks for visiting the support forums.

Just making sure here, have you deactivated these plugins in normal mode?

  • Hide My Ass! Web Proxy 1.3.2
  • Theme Font & Size Changer 44.6
  • Just Disable Stuff 1.1.1-signed

There could be other plugins but these seem likely to be the culprits since you stated that safemode worked. Disable all of those plugins and then re-enable them one by one to see when your problem comes back, the latest one is the trouble maker.

Please let me know if this helped.

Sincerely, Kyle K.

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If Firefox works in safe mode, the problem is likely one of your add-ons, your theme, or Hardware Acceleration.

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You can check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

You can check for problems with preferences.

Delete possible user.js and numbered prefs-##.js files and rename/remove the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.