Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I open one e-mail, Thunderbird opens all e-mails from that person.

  • 1 jibu
  • 1 ana tatizo hili
  • 2 views
  • Last reply by Zenos

more options

I want to stop Thunderbird from opening all old e-mails from the same address as the new e-mail I'm opening. I've tried K and shift + K but all that does is prevent threads from displaying in the INBOX. I just want to open one e-mail at a time.

I want to stop Thunderbird from opening all old e-mails from the same address as the new e-mail I'm opening. I've tried K and shift + K but all that does is prevent threads from displaying in the INBOX. I just want to open one e-mail at a time.

All Replies (1)

more options

I didn't think Thunderbird could do this. Many users would pay money for that feature.

Maybe a screenshot would help explain what you're seeing.

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem