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Thunderbird 49 beta menus are dead

  • 3 majibu
  • 1 ana tatizo hili
  • 3 views
  • Last reply by Wayne Mery

tom_foolerly
tom_foolerly
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Thunderbird will open. I can see my email boxes and a list of email up until the update completed and restarted at 2:11 PM today, 9/2/2016. Now I cannot open any menus. I have uninstalled the calendar and opened in Safe mode. Still cannot view email, add, delete, etc. Cannot not even tell the version the update completed because the menu is dead. Checked Windows control panel and see that Thunderbird is version 49.0

I want to roll back the update and get my functionality back without a new install, new profile, moving folders, etc.

Cannot open troubleshooting information even. Help

Thunderbird will open. I can see my email boxes and a list of email up until the update completed and restarted at 2:11 PM today, 9/2/2016. Now I cannot open any menus. I have uninstalled the calendar and opened in Safe mode. Still cannot view email, add, delete, etc. Cannot not even tell the version the update completed because the menu is dead. Checked Windows control panel and see that Thunderbird is version 49.0 I want to roll back the update and get my functionality back without a new install, new profile, moving folders, etc. Cannot open troubleshooting information even. Help

Modified by Wayne Mery

All Replies (3)

tom_foolerly
tom_foolerly Mwenye swali
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Forget the above. I went to the release channel and installed 45.3.0 over the top of the Beta and am now back in service. Sorry for the panic attack.

christ1
christ1
  • Top 25 Contributor
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Please mark your post as 'Solution' for the topic.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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We've seen reports like this before. Typically caused by an addon. And I think one example required calendar addon to be deleted, not just disabled, then reinstalled