Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't receive e-mail on one account - internal server error (#OCF013) reported by yahoo.mail server

  • 4 majibu
  • 3 wana tatizo hili
  • 21 views
  • Last reply by fmrfmr

more options

I can send mail on this account and send and receive e-mails on the other 4 accounts. Can anyone help explain why I can not receive e-mail in this account. From what i read in the community mail, others have reported this problem with Yahoo mail. Here is the error message I get in Thunderbird: "Sending of password for user fmr@nl.rogers.com did not succeed. Mail server pop.mail.yahoo.com responded: internal server error (#OCF013)"

I can send mail on this account and send and receive e-mails on the other 4 accounts. Can anyone help explain why I can not receive e-mail in this account. From what i read in the community mail, others have reported this problem with Yahoo mail. Here is the error message I get in Thunderbird: "Sending of password for user fmr@nl.rogers.com did not succeed. Mail server pop.mail.yahoo.com responded: internal server error (#OCF013)"

Chosen solution

Rogers doesn't support Thunderbird.

That isn't the point. The error message is from their server, so they have to deal with it, regardless of which client software is used to access the server.

Read this answer in context 👍 1

All Replies (4)

more options

You should talk to Rogers/Yahoo.

more options

Rogers doesn't support Thunderbird. Yahoo doesn't seem to support anything out of the ordinary.

more options

Suluhisho teule

Rogers doesn't support Thunderbird.

That isn't the point. The error message is from their server, so they have to deal with it, regardless of which client software is used to access the server.

more options

It took Rogers 2 weeks to correct the problem and it took me almost a week to get to a technician who took me seriously. When he could not log into my account on the Outlook pop server but could on the imap server, he finally realized it was a problem Rogers owned. Setting up a separate imap account in Thunderbird also worked on my computer. Thank you Christ1, I guess I need to learn to be more assertive. Mike