Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

when I scroll - AOL top of page changes from horizonal to vertical on left of page

  • 2 majibu
  • 1 ana tatizo hili
  • 3 views
  • Last reply by cor-el

DLED
DLED
more options

when I go to AOL the top about four inches of page (horizonal) becomes vertical and moves to the left side of the screen this just happened on Swanson Vit - when I go to checkout and scroll about one inch the top of the page goes to the moves to the left side and becomes a vertical 4 in column-- I cleared the cache and Swanson says it is Mozilla.  ???????

when I go to AOL the top about four inches of page (horizonal) becomes vertical and moves to the left side of the screen this just happened on Swanson Vit - when I go to checkout and scroll about one inch the top of the page goes to the moves to the left side and becomes a vertical 4 in column-- I cleared the cache and Swanson says it is Mozilla. ???????

All Replies (2)

FredMcD
FredMcD
more options

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You may have accidentally zoomed web page(s) what can cause the website to switch the layout to vertical. Reset the page zoom on pages that cause problems.

  • View -> Zoom -> Reset (Ctrl+0/Command+0 (zero))

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks and history and cookies and passwords and cache and exceptions, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

Can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.