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When will Firefox allow SKY GO to run live TV ?

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  • Last reply by vendman

Compound65
Compound65
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When I select SKY GO to watch a live program I get the message that Firefox is not compatible. Suggest I try File Explorer. Is Firefox working on an update to fix this problem - and if so when will it be fixed ? My version of File Explorer does not work as an Internet Browser

When I select SKY GO to watch a live program I get the message that Firefox is not compatible. Suggest I try File Explorer. Is Firefox working on an update to fix this problem - and if so when will it be fixed ? My version of File Explorer does not work as an Internet Browser

Chosen solution

Hi   !
SKY GO uses the Silverlight plugin; the regular release of Firefox 52+ only allows one plugin, which is Flash. The Extended Support Release (ESR) of Firefox 52 + will still run Java, Silverlight, etc. You can download the ESR Firefox version here :

https://www.mozilla.org/firefox/organizations/all/

Windows Users: When you get to the ESR installer list, you'll notice at least two different downloads for Windows: • Windows installer is the standard version for Windows that runs on both 32-bit and 64-bit Windows Vista through 10 (and 32-bit XP), the best choice for most users. • Windows 64-bit installer ONLY runs the Flash and Silverlight plugins.

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All Replies (2)

Happy112
Happy112
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Suluhisho teule

Hi   !
SKY GO uses the Silverlight plugin; the regular release of Firefox 52+ only allows one plugin, which is Flash. The Extended Support Release (ESR) of Firefox 52 + will still run Java, Silverlight, etc. You can download the ESR Firefox version here :

https://www.mozilla.org/firefox/organizations/all/

Windows Users: When you get to the ESR installer list, you'll notice at least two different downloads for Windows: • Windows installer is the standard version for Windows that runs on both 32-bit and 64-bit Windows Vista through 10 (and 32-bit XP), the best choice for most users. • Windows 64-bit installer ONLY runs the Flash and Silverlight plugins.

vendman
vendman
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have tried windows 64 installer and it will not run Silverlight ????


Happy112 said

Hi   !
SKY GO uses the Silverlight plugin; the regular release of Firefox 52+ only allows one plugin, which is Flash. The Extended Support Release (ESR) of Firefox 52 + will still run Java, Silverlight, etc. You can download the ESR Firefox version here : https://www.mozilla.org/firefox/organizations/all/ Windows Users: When you get to the ESR installer list, you'll notice at least two different downloads for Windows: • Windows installer is the standard version for Windows that runs on both 32-bit and 64-bit Windows Vista through 10 (and 32-bit XP), the best choice for most users. • Windows 64-bit installer ONLY runs the Flash and Silverlight plugins.