Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

captcha not showing at all

  • 1 jibu
  • 2 wana tatizo hili
  • 1 view
  • Last reply by cor-el

more options

okay so no matter what website i go on, the captcha box just doesn't show. i have this problem with only firefox. when i go onto the same website but in chrome, the captcha appears perfectly. and i also tried to do the safe mode thing but it still didn't work.

okay so no matter what website i go on, the captcha box just doesn't show. i have this problem with only firefox. when i go onto the same website but in chrome, the captcha appears perfectly. and i also tried to do the safe mode thing but it still didn't work.

All Replies (1)

more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

There is Tracking Protection that can block (wanted) content.


Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window