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How can I avoid crashes when printing

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  • Last reply by FredMcD

LauMan
LauMan
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Whenever I want to print something and change the settings, that means I click the button settings on the printer menu, firefox crashes. My printer is a Samsung SCX-4200R. My printer also started printing in the wrong size, that means only half of the pages are printed because the size chosen is bigger than the printer paper.

Whenever I want to print something and change the settings, that means I click the button settings on the printer menu, firefox crashes. My printer is a Samsung SCX-4200R. My printer also started printing in the wrong size, that means only half of the pages are printed because the size chosen is bigger than the printer paper.

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FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support