Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

windows 7 firefox missing horizontal scroll bar after last update

  • 2 majibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by FredMcD

ptaglini
ptaglini
more options

Windows 7 Pro SP1 32-bit: Firefox browser is missing the horizontal (bottom) scroll bar after the last Firefox update to ver. 59.0.2, 32-bit. The vertical (right-hand side) scrollbar is present. Corrections tried: the refresh utility - no improvement; uninstalling and reinstalling from a fresh download - no improvement. The bottom scrollbar still does not show, causing the inability to view complete web pages.

Windows 7 Pro SP1 32-bit: Firefox browser is missing the horizontal (bottom) scroll bar after the last Firefox update to ver. 59.0.2, 32-bit. The vertical (right-hand side) scrollbar is present. Corrections tried: the refresh utility - no improvement; uninstalling and reinstalling from a fresh download - no improvement. The bottom scrollbar still does not show, causing the inability to view complete web pages.

All Replies (2)

FredMcD
FredMcD
more options

Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 29.0.0.113

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

FredMcD
FredMcD
more options

ptaglini said

browser is missing the horizontal (bottom) scroll bar

Are you saying the bottom of the browser window is missing? Or just the scrollbar?

https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json or Localstore.rdf file.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data
    \Mozilla\Firefox\Profiles\

Search for the above files. Then rename or delete them. Restart Firefox.