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Firefox crashes

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  • 1 ana tatizo hili
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  • Last reply by mizanrhn

mizanrhn
mizanrhn
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My Mozilla firefox browser is not working, frequently it crushed. It doesn't work since many days. Report ID Date Crashed 41233bfa-ff85-49c9-a2a0-e086478eb33d 6/7/2018 5:25 PM 47feded6-1b86-47ca-b827-fe5fc72fc4b3 6/7/2018 5:25 PM 52adb0dc-e310-42ec-a19b-595ef1294d54 6/6/2018 9:42 PM 3b0ed650-e56e-47da-a87a-21c74e185967 6/6/2018 9:42 PM c4a9af88-1b1f-4e7b-9ca0-5f70cecb191c 6/6/2018 4:32 PM 55c13d4c-9822-4383-8449-a323c5dcc49f 6/6/2018 4:31 PM a043818d-a5f2-4069-aeb4-a311d451c8c3 6/5/2018 3:52 PM ba15c13f-4f30-4b50-b965-3731c914a573 6/5/2018 3:52 PM 1ed136df-85ca-4cbb-8cc4-58b105b74478 5/27/2018 1:50 AM 594b1095-0178-4801-a4d6-6fbaec77e5de 5/19/2018 2:34 PM 1b26b9af-ebd6-443c-a8a2-19beced625b5 5/3/2018 9:42 PM 9fbc5dd4-08bf-49e1-894f-34aae06db9a7 5/3/2018 9:42 PM f136c810-d71e-4f34-9bf6-69c32a5acbdc 5/1/2018 4:29 PM ff075708-a1d8-45fa-9b37-f3462119e74a 5/1/2018 4:29 PM a06c579d-d84d-4e09-8dbc-78f73cc57683 4/25/2018 12:12 PM 198383a7-7eb0-4c18-bf9c-f064509d982c 4/25/2018 4:07 AM 9d3408d3-53a3-4bc3-bbab-a656904a23ff 4/25/2018 4:07 AM 8b68d031-243e-4fe0-bf6e-cf83b180f145 4/19/2018 8:00 PM d2a00c69-d4af-44af-a741-77f59d45095e 4/8/2018 2:27 AM 30a3ae7b-2855-4aff-a1e5-5619adbb4021 4/8/2018 2:27 AM ed3a4692-84ec-4a8d-a8bf-02047e3af823 4/7/2018 8:17 PM 6ebb45a0-67b5-4554-9644-448ba3f26691 4/5/2018 2:24 AM d4e4d95a-7209-46bf-8ffc-97b86e8c6454 4/5/2018 2:23 AM a56aacfe-d96f-4837-9c71-e82fc6142c2b 4/1/2018 5:42 AM c6187d35-d7c0-4e4d-9530-aefcba9a4aba 4/1/2018 5:42 AM 46d4c608-571e-4cbb-87c3-d4c4644b4e2f 3/26/2018 2:30 PM 41c4b821-b359-4c03-9e21-fe4238bdf907 3/26/2018 2:30 PM f6bbb40c-77e1-42b1-9f79-6c55f929e323 3/23/2018 9:06 PM 7cae0586-700e-48bf-b385-2f054e669ebd 3/23/2018 9:06 PM 002f2b71-b88e-4628-8b48-8c8fcb8427b3 3/22/2018 5:01 AM 12525927-4aaa-4c65-8784-0e9305187283 3/18/2018 7:06 PM df4fa961-8474-485d-a3f1-fc7286d27b19 3/18/2018 7:06 PM bb0251ef-22a6-4ea9-9fda-c5870bf6e8b5 3/17/2018 3:25 PM cb96451b-7a65-447d-9a34-1df2f103ed14 3/17/2018 3:25 PM 9c1ed640-cc00-47c2-a8a2-85a684ca295c 3/15/2018 8:30 PM e6b306cb-46d3-4e74-8261-9a4ed490b787 3/12/2018 4:41 AM 1f0f2de2-7f26-4dea-83aa-d8a6fd8544f5 3/12/2018 4:41 AM 6c5b836c-273a-41c2-8282-72a5702769d3 3/10/2018 4:46 AM ca4a0f24-f213-4ce9-bcec-b55028d2885e 3/8/2018 5:24 AM 1b973bb9-a7db-4e33-a575-9d751b8c0942 3/7/2018 12:52 AM 23c43aa3-154f-441b-a03d-fc45f3409fdd 3/6/2018 7:31 PM 030036b0-5a1b-4e91-a770-5bef6d6eed1c 3/4/2018 11:56 AM 9ad1c106-e955-4ef7-877f-14805b578d49 3/4/2018 11:56 AM f185dec6-3cca-4027-b091-23955d20c135 2/10/2018 2:18 AM f5cfef52-8ba9-4693-9418-e6489b1eb6f6 2/8/2018 4:38 AM 8c5a47c3-c334-405a-827f-00c7e22e7d71 2/8/2018 4:38 AM 1c21ed08-1cad-4127-9023-e2058520daf5 2/8/2018 12:48 AM 8af5a6f3-3204-4567-928e-ee8e695fe9f3 2/8/2018 12:48 AM 2612c864-89de-4420-b49b-f36321128d87 2/4/2018 3:04 AM d16656fa-7d10-40f9-aac7-6df79e589788 2/1/2018 5:02 AM 31e0df9e-f89c-45c8-932c-67a2869d97a5 1/31/2018 3:40 AM fcd9938b-2b3d-4982-b26d-ae6e81e66e42 1/31/2018 3:40 AM 06eefe90-bde6-4a38-9e4d-43b3fc44080e 1/30/2018 3:06 AM 3c9635e4-46e0-43e4-a5c0-7ef42e1454ab 1/30/2018 3:05 AM d863dc5e-9d77-4071-92f6-e014c1e2a5d2 1/29/2018 2:13 AM dc093846-0aaa-48c9-9172-e3d380d8c3a2 1/29/2018 2:13 AM 876f7a8c-f19e-44a4-996e-1425b3814959 1/26/2018 10:09 PM 573f2723-e63d-44ba-a395-22ca43d007a0 1/26/2018 3:21 AM 7a19e0da-500e-4fc5-a50b-cc6a08ef25df 1/26/2018 3:21 AM 0e9e3c94-79af-4311-a038-ed1eacc63690 1/26/2018 3:21 AM 83290d3d-9d66-47f9-981b-ef2eef6cff95 1/24/2018 2:44 AM c0468000-19ef-40c7-9c64-a7008f02b892 1/22/2018 10:54 PM 0c522967-10e5-4b27-9f24-b9776a8719ec 1/22/2018 10:54 PM 740f255b-b3b8-43c1-8a66-0ac165ae900e 1/22/2018 10:54 PM d799878f-3735-48ea-9ace-e1b72c093af1 1/22/2018 10:54 PM Submitted Crash Reports Report ID Date Submitted bp-6b77f930-cc38-49cb-843c-983e10180705 7/5/2018 1:20 PM bp-582912c2-bdbf-410a-97af-3a5080180705 7/5/2018 1:18 PM bp-edc4eacc-a085-41c6-8453-eca9f0180705 7/5/2018 1:16 PM bp-feaa37e7-eca9-4779-93ad-688c00180705 7/5/2018 1:11 PM bp-dca6658c-971a-458d-998e-d9f5b0180625 6/25/2018 4:36 PM bp-1412fcb4-591d-4728-ab43-09fb20180625 6/25/2018 4:30 PM bp-9b11f56d-7916-40a2-8985-0d6fa0180625 6/25/2018 4:28 PM bp-3ecc7a72-6313-4adf-8baa-5c37d0180625 6/25/2018 4:12 PM bp-ada7b573-820a-4803-a0ea-351ba0180621 6/21/2018 12:23 PM bp-1526da59-479d-4023-a487-d42f60180621 6/21/2018 11:40 AM bp-57b49dc8-fa38-4239-8119-3f9580180621 6/21/2018 11:39 AM bp-d40466b7-6449-4672-a59e-5eea20180615 6/15/2018 7:51 PM bp-9487a224-c230-4713-a738-f70f10180615 6/15/2018 7:49 PM bp-dc5c9f7a-676b-4565-aa84-97d7f1180615 6/15/2018 7:42 PM bp-5061f754-b964-4d76-86b6-edc161180615 6/15/2018 7:40 PM bp-10a6e59f-57a8-46cd-8dba-fa3aa1180615 6/15/2018 7:39 PM bp-0f2fac00-abb0-4a20-80d2-f8fff1180615 6/15/2018 7:39 PM bp-47d1ba88-425e-447b-a7a9-56d011180615 6/15/2018 7:38 PM bp-f8a82e93-d94e-4a18-9084-6acee1180615 6/15/2018 7:38 PM bp-01143f84-9eb3-4f27-ba74-9547e1180613 6/14/2018 12:17 AM

My Mozilla firefox browser is not working, frequently it crushed. It doesn't work since many days. Report ID Date Crashed 41233bfa-ff85-49c9-a2a0-e086478eb33d 6/7/2018 5:25 PM 47feded6-1b86-47ca-b827-fe5fc72fc4b3 6/7/2018 5:25 PM 52adb0dc-e310-42ec-a19b-595ef1294d54 6/6/2018 9:42 PM 3b0ed650-e56e-47da-a87a-21c74e185967 6/6/2018 9:42 PM c4a9af88-1b1f-4e7b-9ca0-5f70cecb191c 6/6/2018 4:32 PM 55c13d4c-9822-4383-8449-a323c5dcc49f 6/6/2018 4:31 PM a043818d-a5f2-4069-aeb4-a311d451c8c3 6/5/2018 3:52 PM ba15c13f-4f30-4b50-b965-3731c914a573 6/5/2018 3:52 PM 1ed136df-85ca-4cbb-8cc4-58b105b74478 5/27/2018 1:50 AM 594b1095-0178-4801-a4d6-6fbaec77e5de 5/19/2018 2:34 PM 1b26b9af-ebd6-443c-a8a2-19beced625b5 5/3/2018 9:42 PM 9fbc5dd4-08bf-49e1-894f-34aae06db9a7 5/3/2018 9:42 PM f136c810-d71e-4f34-9bf6-69c32a5acbdc 5/1/2018 4:29 PM ff075708-a1d8-45fa-9b37-f3462119e74a 5/1/2018 4:29 PM a06c579d-d84d-4e09-8dbc-78f73cc57683 4/25/2018 12:12 PM 198383a7-7eb0-4c18-bf9c-f064509d982c 4/25/2018 4:07 AM 9d3408d3-53a3-4bc3-bbab-a656904a23ff 4/25/2018 4:07 AM 8b68d031-243e-4fe0-bf6e-cf83b180f145 4/19/2018 8:00 PM d2a00c69-d4af-44af-a741-77f59d45095e 4/8/2018 2:27 AM 30a3ae7b-2855-4aff-a1e5-5619adbb4021 4/8/2018 2:27 AM ed3a4692-84ec-4a8d-a8bf-02047e3af823 4/7/2018 8:17 PM 6ebb45a0-67b5-4554-9644-448ba3f26691 4/5/2018 2:24 AM d4e4d95a-7209-46bf-8ffc-97b86e8c6454 4/5/2018 2:23 AM a56aacfe-d96f-4837-9c71-e82fc6142c2b 4/1/2018 5:42 AM c6187d35-d7c0-4e4d-9530-aefcba9a4aba 4/1/2018 5:42 AM 46d4c608-571e-4cbb-87c3-d4c4644b4e2f 3/26/2018 2:30 PM 41c4b821-b359-4c03-9e21-fe4238bdf907 3/26/2018 2:30 PM f6bbb40c-77e1-42b1-9f79-6c55f929e323 3/23/2018 9:06 PM 7cae0586-700e-48bf-b385-2f054e669ebd 3/23/2018 9:06 PM 002f2b71-b88e-4628-8b48-8c8fcb8427b3 3/22/2018 5:01 AM 12525927-4aaa-4c65-8784-0e9305187283 3/18/2018 7:06 PM df4fa961-8474-485d-a3f1-fc7286d27b19 3/18/2018 7:06 PM bb0251ef-22a6-4ea9-9fda-c5870bf6e8b5 3/17/2018 3:25 PM cb96451b-7a65-447d-9a34-1df2f103ed14 3/17/2018 3:25 PM 9c1ed640-cc00-47c2-a8a2-85a684ca295c 3/15/2018 8:30 PM e6b306cb-46d3-4e74-8261-9a4ed490b787 3/12/2018 4:41 AM 1f0f2de2-7f26-4dea-83aa-d8a6fd8544f5 3/12/2018 4:41 AM 6c5b836c-273a-41c2-8282-72a5702769d3 3/10/2018 4:46 AM ca4a0f24-f213-4ce9-bcec-b55028d2885e 3/8/2018 5:24 AM 1b973bb9-a7db-4e33-a575-9d751b8c0942 3/7/2018 12:52 AM 23c43aa3-154f-441b-a03d-fc45f3409fdd 3/6/2018 7:31 PM 030036b0-5a1b-4e91-a770-5bef6d6eed1c 3/4/2018 11:56 AM 9ad1c106-e955-4ef7-877f-14805b578d49 3/4/2018 11:56 AM f185dec6-3cca-4027-b091-23955d20c135 2/10/2018 2:18 AM f5cfef52-8ba9-4693-9418-e6489b1eb6f6 2/8/2018 4:38 AM 8c5a47c3-c334-405a-827f-00c7e22e7d71 2/8/2018 4:38 AM 1c21ed08-1cad-4127-9023-e2058520daf5 2/8/2018 12:48 AM 8af5a6f3-3204-4567-928e-ee8e695fe9f3 2/8/2018 12:48 AM 2612c864-89de-4420-b49b-f36321128d87 2/4/2018 3:04 AM d16656fa-7d10-40f9-aac7-6df79e589788 2/1/2018 5:02 AM 31e0df9e-f89c-45c8-932c-67a2869d97a5 1/31/2018 3:40 AM fcd9938b-2b3d-4982-b26d-ae6e81e66e42 1/31/2018 3:40 AM 06eefe90-bde6-4a38-9e4d-43b3fc44080e 1/30/2018 3:06 AM 3c9635e4-46e0-43e4-a5c0-7ef42e1454ab 1/30/2018 3:05 AM d863dc5e-9d77-4071-92f6-e014c1e2a5d2 1/29/2018 2:13 AM dc093846-0aaa-48c9-9172-e3d380d8c3a2 1/29/2018 2:13 AM 876f7a8c-f19e-44a4-996e-1425b3814959 1/26/2018 10:09 PM 573f2723-e63d-44ba-a395-22ca43d007a0 1/26/2018 3:21 AM 7a19e0da-500e-4fc5-a50b-cc6a08ef25df 1/26/2018 3:21 AM 0e9e3c94-79af-4311-a038-ed1eacc63690 1/26/2018 3:21 AM 83290d3d-9d66-47f9-981b-ef2eef6cff95 1/24/2018 2:44 AM c0468000-19ef-40c7-9c64-a7008f02b892 1/22/2018 10:54 PM 0c522967-10e5-4b27-9f24-b9776a8719ec 1/22/2018 10:54 PM 740f255b-b3b8-43c1-8a66-0ac165ae900e 1/22/2018 10:54 PM d799878f-3735-48ea-9ace-e1b72c093af1 1/22/2018 10:54 PM Submitted Crash Reports Report ID Date Submitted bp-6b77f930-cc38-49cb-843c-983e10180705 7/5/2018 1:20 PM bp-582912c2-bdbf-410a-97af-3a5080180705 7/5/2018 1:18 PM bp-edc4eacc-a085-41c6-8453-eca9f0180705 7/5/2018 1:16 PM bp-feaa37e7-eca9-4779-93ad-688c00180705 7/5/2018 1:11 PM bp-dca6658c-971a-458d-998e-d9f5b0180625 6/25/2018 4:36 PM bp-1412fcb4-591d-4728-ab43-09fb20180625 6/25/2018 4:30 PM bp-9b11f56d-7916-40a2-8985-0d6fa0180625 6/25/2018 4:28 PM bp-3ecc7a72-6313-4adf-8baa-5c37d0180625 6/25/2018 4:12 PM bp-ada7b573-820a-4803-a0ea-351ba0180621 6/21/2018 12:23 PM bp-1526da59-479d-4023-a487-d42f60180621 6/21/2018 11:40 AM bp-57b49dc8-fa38-4239-8119-3f9580180621 6/21/2018 11:39 AM bp-d40466b7-6449-4672-a59e-5eea20180615 6/15/2018 7:51 PM bp-9487a224-c230-4713-a738-f70f10180615 6/15/2018 7:49 PM bp-dc5c9f7a-676b-4565-aa84-97d7f1180615 6/15/2018 7:42 PM bp-5061f754-b964-4d76-86b6-edc161180615 6/15/2018 7:40 PM bp-10a6e59f-57a8-46cd-8dba-fa3aa1180615 6/15/2018 7:39 PM bp-0f2fac00-abb0-4a20-80d2-f8fff1180615 6/15/2018 7:39 PM bp-47d1ba88-425e-447b-a7a9-56d011180615 6/15/2018 7:38 PM bp-f8a82e93-d94e-4a18-9084-6acee1180615 6/15/2018 7:38 PM bp-01143f84-9eb3-4f27-ba74-9547e1180613 6/14/2018 12:17 AM

Chosen solution

hi, it looks like you have adware/malware present on the system - next to the security software already in place, please also run a scan with various other security tools like the free version of malwarebytes, adwcleaner & eset online one-time scanner.

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All Replies (4)

Shadow110
Shadow110
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Hi, everything above the bp- files can be edited out and removed as they are of no help. Those are unsent crash reports you can send.

Crash Signature mozilla::ThreadEventTarget::Dispatch This was resolved.

It shows here that you are Running Windows 7 with only SP1 installed. Please install SP2 for your security and stability : https://answers.microsoft.com/en-us/windows/forum/windows_7-update/how-to-obtain-and-install-windows-7-sp2/c2c7009f-3a10-4199-9c89-48e1e883051e

Then see if you have problems with Firefox.

mizanrhn
mizanrhn Mwenye swali
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Problem not solved yet

philipp
philipp
  • Moderator
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Suluhisho teule

hi, it looks like you have adware/malware present on the system - next to the security software already in place, please also run a scan with various other security tools like the free version of malwarebytes, adwcleaner & eset online one-time scanner.

mizanrhn
mizanrhn Mwenye swali
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Now it's working for 20-30 minutes , Still working Thank you