Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't download Thunderbird even though I've donated twice now.

  • 1 jibu
  • 1 ana tatizo hili
  • 147 views
  • Last reply by Matt

more options

The download button just sends me back to the donate page. I've donated twice now and still cannot get Thunderbird.

The download button just sends me back to the donate page. I've donated twice now and still cannot get Thunderbird.

Chosen solution

You do not have to donate to download, although the project can certainly do with the funds.

The donate page is in the download progression "after" the download is supposed to be initiated in the background. As you appear to be using Firefox, there is a down facing arrow on the toolbar. Click it and see if the download has appeared in the download list.

Alternatively as the download usually asks you to click Ok to save the download, your clicking to actually donate might have the request to download dialog hidden behind the main Firefox window, try minimizing Firefox to see if you can get a dialog hidden behind to show up.to

Read this answer in context 👍 0

All Replies (1)

more options

Suluhisho teule

You do not have to donate to download, although the project can certainly do with the funds.

The donate page is in the download progression "after" the download is supposed to be initiated in the background. As you appear to be using Firefox, there is a down facing arrow on the toolbar. Click it and see if the download has appeared in the download list.

Alternatively as the download usually asks you to click Ok to save the download, your clicking to actually donate might have the request to download dialog hidden behind the main Firefox window, try minimizing Firefox to see if you can get a dialog hidden behind to show up.to