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Why I can’t surf the net unless it’s use Edge

  • 2 majibu
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  • Last reply by FredMcD

Terry
Terry
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So my Mozilla Firefox /latest edition -on windows 10 : says I am logged on ( router recognizes my internet) but any web site I go to -reads not connected. !! But with movement of the mouse over to Microsoft Edge( in the same few seconds) it instantly recognizes google web site.. and I am now logged in .... why ?? ( my default browser is now Edge) .

So my Mozilla Firefox /latest edition -on windows 10 : says I am logged on ( router recognizes my internet) but any web site I go to -reads not connected. !! But with movement of the mouse over to Microsoft Edge( in the same few seconds) it instantly recognizes google web site.. and I am now logged in .... why ?? ( my default browser is now Edge) .

All Replies (2)

WestEnd
WestEnd
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Screenshot of the error message from firefox?

FredMcD
FredMcD
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Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}