Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I recently opened a "Zoom" account for a conference, but when I activated the account in Firefox as an extension my desktop environment changed completely! Help

  • 3 majibu
  • 1 ana tatizo hili
  • 8 views
  • Last reply by cor-el

jsdeland
jsdeland
more options

After activating "Zoom" as an extension in Firefox, all of a sudden I had a split screen. When opening Firefox or any other programs or files, they open as a Maximized screen and there is no minimize button or if there is it completly minimizes down to the task bar and my windows menu comes up. I want my old windows environment back.....There is no home screen any more with apps and files on it. And, I can't right click a blank spot.

After activating "Zoom" as an extension in Firefox, all of a sudden I had a split screen. When opening Firefox or any other programs or files, they open as a Maximized screen and there is no minimize button or if there is it completly minimizes down to the task bar and my windows menu comes up. I want my old windows environment back.....There is no home screen any more with apps and files on it. And, I can't right click a blank spot.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to start Firefox in Safe Mode to see if that works.

  • Windows: hold down the Shift key while starting Firefox
  • Mac: hold down the Options key while starting Firefox
jsdeland
jsdeland Mwenye swali
more options

It is actually a windows 10 problem now. My desk top disappeared with my apps and documents on it. Now Windows comes up with the menu.....all the little windows of stuff I never use. How can I get the default desk top back with my documents & program Icons?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Boot the computer in Windows Safe mode with network support.