How do I delete accounts/profiles that I did not create in my Firefox account?
I recently created an account on Firefox using my current email address with AOL. When I accessed my profile page I discovered that two more profiles had been added, one is my gmail account and the other is my Cell Phone # (although my phone is not listed under devices), and the user name is a long stream of numbers and letters. I did not add these two profiles and cannot access them since I do not have their passwords. I want to remove them and I am just about ready to delete the one account I have control over. Please respond soon before this hacker does more damage.
Chosen solution
What screen are you viewing that says you have other accounts? Nowhere in the Firefox Account settings will it show information about other accounts. You cannot use a cellphone number to login to a Firefox Account. In fact, that's not even information that you can add to your account, so it's impossible that there is a separate account created from your phone number.
My guess is that maybe you are seeing the Devices & Apps section of the Firefox Account page. This would show devices that are logged into your current account and maybe the names that were given to the accounts. That screen would look something like the attached screenshot.
If you see something you didn't add, you can click the Disconnect or Revoke button to remove it from your account.
Hope this helps.
Reminder: This is a public forum. For your own safety and privacy, please avoid posting sensitive information (like phone numbers or email addresses) on this forum.Read this answer in context 👍 0
All Replies (1)
Suluhisho teule
What screen are you viewing that says you have other accounts? Nowhere in the Firefox Account settings will it show information about other accounts. You cannot use a cellphone number to login to a Firefox Account. In fact, that's not even information that you can add to your account, so it's impossible that there is a separate account created from your phone number.
My guess is that maybe you are seeing the Devices & Apps section of the Firefox Account page. This would show devices that are logged into your current account and maybe the names that were given to the accounts. That screen would look something like the attached screenshot.
If you see something you didn't add, you can click the Disconnect or Revoke button to remove it from your account.
Hope this helps.
Reminder: This is a public forum. For your own safety and privacy, please avoid posting sensitive information (like phone numbers or email addresses) on this forum.
