Cannot access Gmail e-mails in Thunderbird -- "username and password not accepted"
I get this message when I try to download my Gmail e-mails into Thunderbird: "Sending of password for user myemail@gmail.com did not succeed. Mail server pop.gmail.com responded: Username and password not accepted." I've reset my password, and I know I have the correct one. I can access my e-mail on Gmail website; however, it's very unwieldy. Any suggestions?
Chosen solution
After setting the 'less secure apps' option, did you restart Thunderbird ?
Error mentions both Username and password, so please check the 'Account Settings' > 'Server Settings' for incoming server settings. Username needs to be your full gmail email address.
You need to check the smtp server settings as well.
gmail pop settings: https://support.google.com/mail/answer/7104828?hl=en-gb
Read this answer in context 👍 0All Replies (8)
You'll need to 'allow less secure apps' in your Google settings. See https://support.google.com/accounts/answer/6009563
Thanks! Sorry for the delay. I did try that, and nothing changed. I also cleared all my browser cookies.
Suluhisho teule
After setting the 'less secure apps' option, did you restart Thunderbird ?
Error mentions both Username and password, so please check the 'Account Settings' > 'Server Settings' for incoming server settings. Username needs to be your full gmail email address.
You need to check the smtp server settings as well.
gmail pop settings: https://support.google.com/mail/answer/7104828?hl=en-gb
I ended up un-installing and re-installing Thunderbird completely. Unfortunately, I lost my e-mail folders and contacts, but at least I can organize things again. Thanks!
Modified by Danita
I have the same case. Thunderbird is 68.4 (32 bit). windows 10. Google does not let me go in "less secure apps" because I had to be in full Google Sync mode and other stuff. JG
changed my gmail password about 6 months ago.
Since then, Thunderbird will not accept password. No matter that *all* settings are correct.
Nothing works. I cannot afford to delete and reinstall Thunderbird.
jgonik and storyseen1 When you post a comment you are sending an email to the person who created the question in the first place . They may not be able to help or want to help. This question was marked as solved nearly five months ago and I got an email because I had posted a comment and I forgot to stop following the solved question.
It would be in both your interests to create your own question stating your OS; what version of Thunderbird you are using; type of mail account (pop or imap); current server settings used and the exact error message you are getting.
Modified by Toad-Hall
I will open another case with a different question. This one was resolved not by Thunderbird, but by Google I found out that Google sent me an email alerting to problems. I just answered I had the problem and they switch me to the option to use less trust software or something like that. I accepted to use an unsafe software and bingo! - the problem disappeared.\
Therefore, guys. Go through Google.