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Is today's (8/11/19) push of "installnewflash.com" legit?

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  • Last reply by ed9213

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Firefox is frozen on URL https://kb.acronis.com/content/60918 with a popup entitled "Important Firefox Update Available. Click "Install" to continue." It isn't how I expect Firefox to present updates. Is it legit or a virus?

Firefox is frozen on URL https://kb.acronis.com/content/60918 with a popup entitled "Important Firefox Update Available. Click "Install" to continue." It isn't how I expect Firefox to present updates. Is it legit or a virus?
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This is a virus. See I found a fake Firefox update article.

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Suluhisho teule

This is a virus. See I found a fake Firefox update article.

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If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should NEVER respond to such an alert to avoid getting infected with malware.

  • only update Firefox via "Help -> About" or by downloading and installing Firefox from the Mozilla and never via a pop-up or link on a web page.
  • plugins should only be updated via the plugin itself or by visiting the home page of the plugin.
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TyDraniu and cor-el,

Thank you.

The Popup has been deleted.

ed9213