Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox shows old email address in my account profile

  • 2 majibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by js.jeong

more options

I am trying to get away from All Google services and changed my Firefox log in email address from Gmail to Yahoo mail. For past couple weeks, everything seemed normal. Starting today, my Firefox's sidebar menu started to show my old Gmail address again. The menu bar reads as: "Signed in as XXXX@gmail.com".

When I click "Manage Account", the page I'm directed to shows my Yahoo email address which is correct. I also have no problem signing into the account using the correct new email.

It is just the menu bar that shows erratically my old Gmail address, which I cannot find anywhere from my Firefox account profile. I've already made sure the gmail address is not even my secondary email address or preferred communication method.

I really really want to completely get away from Google and that is the reason I switched to Firefox. Seeing my old Gmail address in my browser profile is so annoying and defeats one of the main purposes of this switch.

Anyone please help!

P.S. Completely deleting Google off my life seems extremely difficult.. It keeps chasing me like a "ghost"! If there's anyone else trying this, GOOD LUCK! You are going to need it.

I am trying to get away from All Google services and changed my Firefox log in email address from Gmail to Yahoo mail. For past couple weeks, everything seemed normal. Starting today, my Firefox's sidebar menu started to show my old Gmail address again. The menu bar reads as: "Signed in as XXXX@gmail.com". When I click "Manage Account", the page I'm directed to shows my Yahoo email address which is correct. I also have no problem signing into the account using the correct new email. It is just the menu bar that shows erratically my old Gmail address, which I cannot find anywhere from my Firefox account profile. I've already made sure the gmail address is not even my secondary email address or preferred communication method. I really really want to completely get away from Google and that is the reason I switched to Firefox. Seeing my old Gmail address in my browser profile is so annoying and defeats one of the main purposes of this switch. Anyone please help! P.S. Completely deleting Google off my life seems extremely difficult.. It keeps chasing me like a "ghost"! If there's anyone else trying this, GOOD LUCK! You are going to need it.

Chosen solution

About an hour after my original posting, the issue has gone away by itself. Still weird, but I'm happier that I don't see the "ghost" anymore.

Read this answer in context 👍 0

All Replies (2)

more options

Hi js.jeong,

Does your old email still pop-up under the menu bar if you restart in Safe Mode ?

more options

Suluhisho teule

About an hour after my original posting, the issue has gone away by itself. Still weird, but I'm happier that I don't see the "ghost" anymore.