Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Log ins and Passwords in Firefox Settings

  • 1 jibu
  • 1 ana tatizo hili
  • 3 views
  • Last reply by Paul

user1653479
user1653479
more options

When I tapped on Log Ins and Passwords it wanted my Passcode. I forgot to write that down I guess when I set this up. It’s a six digit number. I know my password. What do I do now?

When I tapped on Log Ins and Passwords it wanted my Passcode. I forgot to write that down I guess when I set this up. It’s a six digit number. I know my password. What do I do now?

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi Debbie

This sounds like you have enabled two factor authentication on your Firefox Account for extra security.

Either you have a seperate app that is provide a code for that authentication, or you will have to use a recovery code that hopefully you have saved seperately. Without this there is not going to be any way to access you Firefox Account.