Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox wont load certain elements on websites (firefox v. 75)

  • 1 jibu
  • 2 wana tatizo hili
  • 1 view
  • Last reply by Eve

kkaur81
kkaur81
more options

I'm using firefox browser on my mac and windows computer - both are updated and on version 75 of firefox. When I go to certain websites, the entire webpage will not load. For example, when you go on adidas.com and click on an item, you should see a chat function in the lower right hand corner. This pops up immediately on safari and chrome. However, it does not appear at all on firefox. similar issues occur on other websites as well. any suggestions on how to fix this?

I'm using firefox browser on my mac and windows computer - both are updated and on version 75 of firefox. When I go to certain websites, the entire webpage will not load. For example, when you go on adidas.com and click on an item, you should see a chat function in the lower right hand corner. This pops up immediately on safari and chrome. However, it does not appear at all on firefox. similar issues occur on other websites as well. any suggestions on how to fix this?

Chosen solution

I'd check how strict your tracking protection is set to. You can check generally under settings, or per website by clicking the shield to the left of the urlbar. See if turning that off restores that functionality.

Read this answer in context 👍 1

All Replies (1)

Eve
Eve
more options

Suluhisho teule

I'd check how strict your tracking protection is set to. You can check generally under settings, or per website by clicking the shield to the left of the urlbar. See if turning that off restores that functionality.