Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Enter master password 3 times

  • 2 majibu
  • 1 ana tatizo hili
  • 7 views
  • Last reply by i

i
i
more options

I have just added a master password. Now, every time I start Thunderbird, I have to enter my master password 3 times!! The first time it happened, I thought I entered the wrong password 2 times (unlikely but OK). But I have now observed this behavior at least 3 times. And every time, I have to enter the password exactly 3 times. I have 3 email accounts; could it be that I have to enter the password for every account?

Any idea what's wrong here? It looks like a bug to me.

Thunderbird 78.2.2 macOS 10.15.6

I have just added a master password. Now, every time I start Thunderbird, I have to enter my master password 3 times!! The first time it happened, I thought I entered the wrong password 2 times (unlikely but OK). But I have now observed this behavior at least 3 times. And every time, I have to enter the password exactly 3 times. I have 3 email accounts; could it be that I have to enter the password for every account? Any idea what's wrong here? It looks like a bug to me. Thunderbird 78.2.2 macOS 10.15.6

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please post your results when you receive version 78.3.0, hopefully next week.

i
i Mwenye swali
more options

Same problem with TB 78.3.1