Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Junk filter can't seem to recognize junk

  • 1 jibu
  • 1 ana tatizo hili
  • 21 views
  • Last reply by Matt

Wayne
Wayne
more options

i have marked emails from a single source "James Nuanez <james@lptmedical.com>" As Junk for over 200 emails and these are still coming to the inbox. how many times do I have to say these are junk to get them right into the spam box? all the other senders I have marked as Junk go to the junk folder just Not this sender. how do I send these to junk? thanks for any insight

i have marked emails from a single source "James Nuanez <james@lptmedical.com>" As Junk for over 200 emails and these are still coming to the inbox. how many times do I have to say these are junk to get them right into the spam box? all the other senders I have marked as Junk go to the junk folder just Not this sender. how do I send these to junk? thanks for any insight

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

The sending address is NOT a valid basis for the junk filter. So you can click them forever really.

Instructions for blocking a sender are here https://support.mozilla.org/en-US/kb/blocking-sender