We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since the latest Thunderbird update all my address books have lost their addresses & they seem to be consolidated into one book '{Personal Address Book'. How can this be rectified?

  • 4 majibu
  • 2 wana tatizo hili
  • 11 views
  • Last reply by Wayne Mery

Alan
Alan
more options

Since the latest Thunderbird update all my address books have lost their addresses & they seem to be consolidated into one book '{Personal Address Book'. How can this be rectified?

Since the latest Thunderbird update all my address books have lost their addresses & they seem to be consolidated into one book '{Personal Address Book'. How can this be rectified?

All Replies (4)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Alan,

Have you resolved your problem?

Alan
Alan Mwenye swali
more options

No, and I have since found that many addresses and group emails are missing.

atErik
atErik
more options

Thunderbird = TB. Hi user:Alan, it appears to me that, may be your problem related to ADDRESS-BOOK (in TB) is similar to the problem posted by user:tassos1 HERE, contacts are fully (in your case) or partially (tassos1 case) lost , i have posted a solution , please see if its useful/applicable or solves or helps to solve your problems.

Modified by atErik

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Whatever you do, do NOT destroy xxxx.mab.bak files in your Thunderbird profile, they will be needed by developers to determine why your addressbook is not working properly