We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Trash Folder

  • 2 majibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by marcik

more options

Trash folder only keeps deleted messages for one week. How can I change this date range to longer period? Where are the older 'deleted' messages?

Trash folder only keeps deleted messages for one week. How can I change this date range to longer period? Where are the older 'deleted' messages?

Chosen solution

Thank you for your quick response. I will contact our mail provider.

Read this answer in context 👍 0

All Replies (2)

more options

If you have an IMAP mail account you are restricted by the retention policies of your mail provider. SO I suggest you ask them the question as Thunderbird will only show what is still on the server for IMAP mail accounts.

more options

Suluhisho teule

Thank you for your quick response. I will contact our mail provider.