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Firefox browser crashed

  • 1 jibu
  • 1 ana tatizo hili
  • 9 views
  • Last reply by FredMcD

trevstar
trevstar
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Hi,

The firefox browser has today crashed and no page is opening. I tried to send a crash report but no success. I uninstalled and reinstalled but still no page is opening!

Not sure what next can I do?

Many thanks Trevor

Hi, The firefox browser has today crashed and no page is opening. I tried to send a crash report but no success. I uninstalled and reinstalled but still no page is opening! Not sure what next can I do? Many thanks Trevor

All Replies (1)

FredMcD
FredMcD
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Let's start with, Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}