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How to unblock WebGL

  • 3 majibu
  • 3 wana tatizo hili
  • 5950 views
  • Last reply by timmyh13

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When I log into a certain .gov website it can't load some information due to blocked WebGL settings. How do I access that information?

When I log into a certain .gov website it can't load some information due to blocked WebGL settings. How do I access that information?

Chosen solution

OK, I missed your troubleshooting information.

webgl1Renderer: WebGL is currently disabled.
webgl1Version: -
webgl1DriverExtensions: -
webgl1Extensions: -
webgl1WSIInfo: -
webgl2Renderer: WebGL is currently disabled.
webgl2Version: -
webgl2DriverExtensions: -
webgl2Extensions: -
webgl2WSIInfo: -

You can check webgl.disabled on the about:config page and make sure it is set to false.

  • webgl.disabled = false

You can also possibly force WebGL by setting this pref to true.

  • webgl.force-enabled = true

You can open the about:config page via the location/address bar. You can click the button to "Accept the Risk and Continue".

Read this answer in context 👍 1

All Replies (3)

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You can check the Web Console for WebGL related messages.

You can check the Graphics section on the "Help -> Troubleshooting Information" (about:support) page to see if there are issues reported about WebGL.

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Suluhisho teule

OK, I missed your troubleshooting information.

webgl1Renderer: WebGL is currently disabled.
webgl1Version: -
webgl1DriverExtensions: -
webgl1Extensions: -
webgl1WSIInfo: -
webgl2Renderer: WebGL is currently disabled.
webgl2Version: -
webgl2DriverExtensions: -
webgl2Extensions: -
webgl2WSIInfo: -

You can check webgl.disabled on the about:config page and make sure it is set to false.

  • webgl.disabled = false

You can also possibly force WebGL by setting this pref to true.

  • webgl.force-enabled = true

You can open the about:config page via the location/address bar. You can click the button to "Accept the Risk and Continue".

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Cor-el, Thank you very much. I know how to enable and disable at will, now I can get the info I need then disable WebGL again. Very useful!!! Timmy