Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

thunderbird email

  • 3 majibu
  • 1 ana tatizo hili
  • 5 views
  • Last reply by Matt

more options

I have Thunderbird version 78, Windows 10, AVG internet security My problem is I can receive emails but cannot reply or send new ones. I turned off AVG VPN and the problem still existed. My name and email address are correct in account settings, perhaps outgoing email settings are wrong.

I have Thunderbird version 78, Windows 10, AVG internet security My problem is I can receive emails but cannot reply or send new ones. I turned off AVG VPN and the problem still existed. My name and email address are correct in account settings, perhaps outgoing email settings are wrong.

All Replies (3)

more options

what is the error message you get when you attempt to send emails? Verbatim please.

more options

An error occurred while sending mail: The mail server sent an incorrect greeting: p-impout010.msg.pkvw.co.charter.net cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/156.146.36.81 AUP#Out-1230.

more options

I suggest you ask Charter or whatever company has taken them over now exactly why they are rejecting connections from your computer. I don't really see this as a Thunderbird issue as it is clear charter is refusing the attempt to connect to send mail. Given the link they provided I am guessing that yet again they have made a mess of their spam filtering on their server. But it is only a guess. But consistent with their past efforts.