Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Missing sent folder in Thunderbird gmail account.

  • 3 majibu
  • 1 ana tatizo hili
  • 18 views
  • Last reply by sfhowes

alan.keener
alan.keener
more options

Sent folder does not appear in gmail account. "Place a copy of the sent messages in the sent folder" is checked. A sent folder is listed under gmail profile but does not appear when Thunderbird is started.

Sent folder does not appear in gmail account. "Place a copy of the sent messages in the sent folder" is checked. A sent folder is listed under gmail profile but does not appear when Thunderbird is started.

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Since gmail automatically copies sent messages to the Sent Mail folder, uncheck 'Place a copy in' in the Copies & Folders settings, and subscribe to Sent Mail (right-click the account in the Folder Pane, Subscribe...).

alan.keener
alan.keener Mwenye swali
more options

When I right-click the gmail account in the folder pane, there is no "Subscribe..." option.

sfhowes
sfhowes
  • Top 10 Contributor
more options

If Subscribe isn't available, the account is POP, so the Sent folder won't appear until after you send the first message.