Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

YOUTUBE no access

  • 6 majibu
  • 2 wana tatizo hili
  • 1 view
  • Last reply by j_de1

more options

I cant access YouTube from Firefox on Mac book Pro and Mac book Air. I have cleared cache and cookies. I can access YouTube on Chrome on both he computers. Should I stop using Firefox?

I cant access YouTube from Firefox on Mac book Pro and Mac book Air. I have cleared cache and cookies. I can access YouTube on Chrome on both he computers. Should I stop using Firefox?

Chosen solution

j_de1 said

This is the Error I get: Hmm. We’re having trouble finding that site. We can’t connect to the server at www.youtube.com.

Does it make any difference if you turn the DNS over HTTPS feature on/off? This article has information on that setting: Firefox DNS over HTTPS.

While you are in the Network Settings dialog, you also can select "No Proxy" to try to bypass any potentially problematic proxy server.

Read this answer in context 👍 1

All Replies (6)

more options

This is the Error I get:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.youtube.com.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web.
more options
more options

Hey there!

If your problem is solved, please mark an answer as a solution to let others know this thread is finished. Thanks!

Kind regards,

Bithiah

more options

Some of the links don't work, the rest didn't help

more options

Suluhisho teule

j_de1 said

This is the Error I get: Hmm. We’re having trouble finding that site. We can’t connect to the server at www.youtube.com.

Does it make any difference if you turn the DNS over HTTPS feature on/off? This article has information on that setting: Firefox DNS over HTTPS.

While you are in the Network Settings dialog, you also can select "No Proxy" to try to bypass any potentially problematic proxy server.

more options

Thank you!!!