Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Recover Mozilla Firefox account

  • 1 jibu
  • 1 ana tatizo hili
  • 2 views
  • Last reply by cor-el

Mehrzad
Mehrzad
more options

Hi, I have a problem retrieving my Firefox account I entered my Gmail and password > But Mozilla gives the message Incorrect password, I repeated this several times but did not log in to my account . The password is correct and I log in to Gmail but it does not log in to my Mozilla Firefox account

Thank you for your help

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Hi, I have a problem retrieving my Firefox account I entered my Gmail and password > But Mozilla gives the message Incorrect password, I repeated this several times but did not log in to my account . The password is correct and I log in to Gmail but it does not log in to my Mozilla Firefox account Thank you for your help ''[Personal information removed by moderator. Please read [[Mozilla Support rules and guidelines]], thanks.]''

Modified by Chris Ilias

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make you use the password for the Firefox account and not the Primary Password or a password for another website/service,

In case of issues try to login to the Firefox Account via this website.

See also: