Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

E-mail send not working

  • 1 jibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by AgnesRM

jorma2
jorma2
more options

When I try and send a message I get this message:

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection refused - OXSUS003_101 - https://postmaster-oxsus.vadesecure.com/#OXSUS003_101.

I can receive messages just fine, my problem just started this morning. Mike M.

When I try and send a message I get this message: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection refused - OXSUS003_101 - https://postmaster-oxsus.vadesecure.com/#OXSUS003_101. I can receive messages just fine, my problem just started this morning. Mike M.

All Replies (1)

AgnesRM
AgnesRM
more options

The problem seems to be that your email has been blacklisted. See specific error message listed here https://postmaster-oxsus.vadesecure.com/ I think you may need to check spam lists to see if your IP address is blacklisted elsewhere, which may provide confirmation and tips on what to do, or connect with your email service provider to ask for help with that.