Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Access to my current email

  • 1 jibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by sfhowes

joyjamison
joyjamison
more options

My husband and I both have email accounts. He decided he should change his password and somehow he changed both our passwords. My account is still there - I just can't get into it.

My husband and I both have email accounts. He decided he should change his password and somehow he changed both our passwords. My account is still there - I just can't get into it.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Remove the passwords for your account in Preferences/Privacy & Security, Saved Passwords, restart TB, enter your confirmed password when prompted (assuming the account doesn't now require an app password (Verizon) or secure mail key (AT&T)).