Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't send email to one particular recipient

  • 1 jibu
  • 1 ana tatizo hili
  • 5 views
  • Last reply by david

Gatordad
Gatordad
more options

I cannot sent email to one specific recipient. I have two accounts, one through gmail and one through AT&T. When I try and sent an email to this one recipient from either account, the File/Send Now function is grayed out. Ctrl-Enter does not work either. This is the only recipient I cannot send mail to. I've sent test email to several other recipients with no problem. Obviously, I'm not getting any kind of 'email blocked' type of message, since nothing is being sent out.

My Thunderbird version is 91.9.0 (32-bit)

Any ideas why this is happening?

TIA for any help.

I cannot sent email to one specific recipient. I have two accounts, one through gmail and one through AT&T. When I try and sent an email to this one recipient from either account, the File/Send Now function is grayed out. Ctrl-Enter does not work either. This is the only recipient I cannot send mail to. I've sent test email to several other recipients with no problem. Obviously, I'm not getting any kind of 'email blocked' type of message, since nothing is being sent out. My Thunderbird version is 91.9.0 (32-bit) Any ideas why this is happening? TIA for any help.

Chosen solution

It "sounds like" Thunderbird thinks the email address is invalid.

Read this answer in context 👍 0

All Replies (1)

david
david
  • Top 10 Contributor
more options

Suluhisho teule

It "sounds like" Thunderbird thinks the email address is invalid.